Terms & Conditions
A Legal Disclaimer
The services provided by Screwy Louie Auto Detailing are performed with the utmost care and professionalism. However, by using our services, you agree to the following:
No Guarantees: While we strive to achieve the best results for your vehicle, the condition, age, and prior care of your vehicle may limit the results. We do not guarantee the complete removal of stains, scratches, or other damages.
Pre-Existing Damage: Screwy Louie Auto Detailing is not responsible for pre-existing damage to your vehicle, including but not limited to paint, upholstery, trim, or mechanical systems. Any damages identified during the service will be documented and shared with you.
Liability: Our liability is limited to the cost of the service provided. We are not responsible for any indirect, incidental, or consequential damages arising from our services.
Personal Belongings: Please remove all personal belongings from your vehicle before service. Screwy Louie Auto Detailing is not responsible for lost, stolen, or damaged items left in the vehicle.
Use of Chemicals: Our services involve the use of professional-grade cleaning products and equipment. While we use these with care, we are not liable for any adverse effects resulting from chemical sensitivities or reactions.
Force Majeure: We are not responsible for delays, cancellations, or damage caused by events beyond our control, including but not limited to weather conditions, natural disasters, or unforeseen circumstances.
This Policy May Change
We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
Post the revised policy on our website with the updated "Last Updated" date.
Notify you of significant changes through email or other methods, if required by law.
We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
Information We Collect
We collect information to provide, improve, and personalize our auto detailing services. This includes:
1. Information You Provide to Us
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Contact Information: Name, phone number, email address, and home or business address for scheduling and communication purposes.
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Vehicle Information: Details about your vehicle, such as make, model, year, license plate number, and any special instructions or conditions.
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Payment Information: Billing details for transactions, including credit/debit card numbers, billing addresses, or payment app details.
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Service Preferences: Information about your preferred services, package selections, and specific needs or concerns regarding your vehicle.
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Customer Feedback: Reviews, testimonials, or comments you may provide to help us improve our services.
2. Information We Collect Automatically
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Appointment Activity: Records of bookings, cancellations, or changes to scheduled services.
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Device Information: If you book online, we may collect your IP address, browser type, and device details.
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Usage Data: Information about your interactions with our website, such as pages visited, service inquiries, or time spent on our site.
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Cookies and Tracking Technologies: Data gathered using cookies or similar tools to enhance website functionality, analyze traffic, or support marketing efforts.
3. Information from Third Parties
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Social Media: If you interact with us through social media platforms (e.g., booking via Facebook or Instagram), we may collect your publicly shared profile information or messages.
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Referral Programs: Information provided by others who refer you to our services, such as your name and contact details.
How We Use This Information
We use the collected information to:
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Schedule and manage appointments.
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Deliver personalized detailing services.
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Communicate with you about bookings, promotions, or updates.
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Process payments securely.
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Improve our services and customer experience.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children. We are committed to complying with the Children’s Online Privacy Protection Act (COPPA) to ensure the safety and privacy of minors.
What We Do to Protect Children’s Privacy
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We do not knowingly request or collect personal information from children under 13.
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If we become aware that a child under 13 has provided personal information to us, we will take immediate steps to delete that information from our systems.
Parental Rights
If you believe your child has provided personal information to us, you may:
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Contact us at [your contact information] to request a review or deletion of the information.
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Refuse further collection or use of your child’s information.
Educational Interaction
If we participate in educational or community outreach programs involving minors (e.g., school events or car-care demonstrations), we will ensure that no personal data is collected without explicit parental consent.
Contact Us
If you have questions about our Children’s Privacy policy or need assistance, please contact us:
Links to Other Websites
Our website or services may include links to third-party websites for your convenience or to provide additional information. Please note:
We do not control these third-party websites and are not responsible for their content, privacy policies, or practices.
Clicking on a link to an external website means you will leave our site, and any information you provide to those websites is governed by their respective terms and policies.
We encourage you to review the privacy policies and terms of use of any third-party websites you visit. The inclusion of a link does not imply our endorsement or affiliation with the website or its operators.
If you have any concerns about a link shared on our website, please contact us at info@screwylouieautodetailing.com.
Governing Law
This policy, and any disputes or claims arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
By using our services, you agree to submit to the exclusive jurisdiction of the courts located in Alameda County, California, for the resolution of any disputes or claims.
If you access our services from outside the United States, you do so at your own risk and are responsible for compliance with the local laws applicable in your jurisdiction.